Distorting. Says who?

The amount of times we find ourselves saying “thats not what I said” or “thats not what I meant” may not be many, yet when we do it can often lead to huge conflict. In some instances it can be so frustrating to be with someone that misinterprets what we say and turn it to mean something that suits their needs. Many an argument occurs as a consequence of information being distorted.

The key to minimising such possibilities is to ensure that we receive feedback that confirms that we have been understood as we intended. Remember the next point well. The meaning of any communication is in the mind of the recipient. This means that what we say matters little compared to what the recipient hears it to be.

By keeping your communication clear and your tone appropriate to your intention, you will less likely to be mis-understood. Sometimes this may require overcoming our embarrassment. It may be that we do not want to be seen as simple or uncertain. Yet the cost of assuming that we have been understood when in fact we have not can be high.

So just as some people can be specifically vague as a way of avoiding being committed to something, we need to be specifically specific and drill down to the detail to ensure that we have made our point or requests and are comfortable that there is little likelihood of errors and misinterpretation. When it is something important, we need to ensure that what we meant is received as intended.

Great communicators pay attention to the words they use. This helps to keep the message pure and therefore less likely to be distorted with the consequence of getting their needs and wants more likely met.  When we say something, it is important that we keep it it as clear and concise as possible. Tonality is important and I will cover that in the next blog.